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Hospice Sales Representative

Company: Brookdale Senior Living
Location: Yorba Linda
Posted on: November 13, 2020

Job Description:

OverviewBrookdale Hospice is currently seeking a Hospice Sales LiaisonMake Lives Better Including Your Own.The happiness of those we serve is dependent on the happiness of our associates, so youll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But youll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.ResponsibilitiesResponsible for interacting and assisting with referrals from Brookdale Communities and healthcare professionals in hospitals, home health agencies, nursing homes, long term care facilities and physicians in private practice. Participates in interdisciplinary team meetings and weekly marketing meetings assigned by the Hospice Director and/or the Hospice Sales Coach. Responsible for the overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other healthcare specialists and the local community.Establishes relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities.Ensures referral source lists are governed by Brookdale and revised with approval of Division Vice President or other designee.Apprises the Hospice Director or Sales Manager on a predetermined basis of scheduled presentations.Prepares and presents presentations of Brookdales various in-services to referral sources and follows-up with the referral sources.Educates referral sources on the components of hospice care services.Serves as a liaison between Brookdale and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources to identify healthcare needs and assist in meeting those needs through Brookdales various product lines.Communicates frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met.Assists in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with Brookdales various sources.Evaluates, continually, Brookdales marketing strategies and advise management on effective strategies and suggests any changes.Serves as Brookdales representative in the community to promote a positive image of Brookdale and to promote interest in Brookdales various home health and hospice services.Works closely with Brookdale staff to coordinate necessary services for patients and to promote communication between staff and the referral source.Pre-screens patients, when possible, referred by physicians, hospitals, long-term facilities and assisted living facilities, eligibility and status, when referral is contemporaneous with discharge.Serves as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patients home.Delivers plans of care to physicians offices for signature, as appropriate, and ensures timely return of such plans.Participates in company-sponsored programs and meetings.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.QualificationsEducation and ExperienceBachelors Degree in Marketing, and/or Licensed RN or LPN preferred. Minimum two years experience in sales or marketing, preferably in a home health or hospice care company or a minimum of three years of nursing experience; or therapist, social worker, or medically trained equivalent, with experience in social services coordination for patients with multiple, complex medical and/or socioeconomic needs; or equivalent combination or education and experience required.Certifications, Licenses, and Other Special RequirementsLPN/LVN Licensure preferred. Must have a car with current insurance coverage and a valid drivers license.Management/Decision MakingUses independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Able to work cooperatively as a member of a team. Demonstrates professional conduct and ethics according to organization policies and procedures.Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Familiarity with healthcare reimbursement. Knowledge of principles and techniques of effective written and verbal communication. Maintains knowledge of agency policies and procedures and Medicare regulations applicable to hospice. Demonstrates commitment to Brookdales Mission, Cornerstones, philosophy of care and organization culture.Physical Demands and Working ConditionsStandingWalkingSittingUse hands and fingers to handle or feelReach with hands and armsClimb or balanceStoop, kneel, crouch crawlTalk or hearAbility to lift: up to 25 poundsVisionRequires interaction with co-workers, residents or vendorsOccasional weekend, evening or night work if needed to ensure shift coveragePossible exposure to communicable diseases and infectionsExposure to latexPossible exposure to blood-borne pathogensPossible exposure to various drugs, chemical, infectious, or biological hazardsRequires Travel: FrequentlyBrookdale is an equal opportunity employer and a drug-free workplace.Schedule: Regular Full-Time

Keywords: Brookdale Senior Living, Yorba Linda , Hospice Sales Representative, Sales , Yorba Linda, California

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