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Community Liaison

Company: Professional Nurse Partners
Location: Yorba Linda
Posted on: May 19, 2019

Job Description:

The Community Relations Outreach Liaison is responsible for marketing and education in the community to health care providers and other referral sources supporting professional relationships for Professional Nurse Partners and My Nurse Wellness Coach with a clear customer focus. The Provider Relations Outreach Liaison achieves customer satisfaction while developing and implementing a strategic marketing plan.
Our Life Care Management and Holistic Wellness program representatives present the benefits and appropriate use of Professional Nurse Partners holistic nutrition programs and life care management programs to physicians, hospital case managers, social services and other healthcare professionals. To enable our representatives to effectively present life care management and holistic wellness programs, we provide formalized training and support while empowering our representatives to exercise the entrepreneurial responsibility they need to succeed. We are dedicated to the success of our team professionals and provide tools and support to help them achieve their goals. Responsibilities include: Conduct 12-15 sales call per day to area physicians and other healthcare professionals
Conduct educational in-services to promote our life care management and holistic wellness services
Create and maintain a consistent and efficient territory planner
Update account information in CRM (customer relationship management) software
Communicate daily with the clinical operations staff to foster an environment of teamwork Complete required weekly reports in a timely manner
Maintain complete & accurate referral source profiles.
Follow Professional Nurse Partner's marketing procedures as outlined in the marketing orientation manual.
Acts as a liaison between clients and organization's staff to resolve problems, provide up to date information, and maintain positive customer relations.
Visits with physicians, discharge planners, estate planners, elder law professionals, holistic practitioners and other related health-care providers regarding service provisions, contracts and communication with organization.
Makes marketing presentations to current and prospective clients to educate them on innovative holistic lifestyle programs & care management services. Maintains a networking base in the community through trade associations, business organizations and local association meetings.
Is flexible and persistent and takes initiative to effect positive changes.
Collaboratively communicates/consults with the licensed professionals, internal team and community partners
Attends meetings, health fairs and community events as requested by Administrator.
Promotes Professional Nurse Partner's and My Nurse Wellness Coach's mission and vision within the community.
Projects concerned, professional attitude and appearance toward organization's staff, referral sources and general public.
Maintains confidentiality of patient/client and agency matters.
Submits documentation timely.
Performs other duties as assigned by his/her direct supervisor. Professional Nurse Partners and My Nurse Wellness Coach is an innovative care management and holistic wellness organization with an exceptional collaborative team management philosophy. We are a consulting team of health professionals familiar with the resources and issues regarding innovative health and holistic wellness programs. We are well known in the health care community and intimately familiar with all the community resources available to individuals in Orange County and surrounding areas.
Requirements:
College degree and/or equivalent sales experience required
2-3 years sales experience in health care, senior care and/or wellness
Excellent written, communication and presentation skills necessary
Must have a proven, successful sales track record
Current California Driver's License Required
Must be authorized to work in the United States Mission Statement: Dedicated to providing professional, compassionate and personalized care management while preserving the right of dignity, privacy, and quality of life through fostering trusting relationships.

Keywords: Professional Nurse Partners, Yorba Linda , Community Liaison, Other , Yorba Linda, California

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