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Customer Service Rep

Company: Dynaflex Technologies
Location: Yorba Linda
Posted on: November 24, 2022

Job Description:

Dynaflex is a medical device component manufacturer looking for responsible and hardworking individuals to join our growing team. We aim to make a difference in this world by making quality and innovative medical catheters/extrusion to improve patient outcomes. This is a family owned business and all our employees treat each other with care and respect. We believe that employees are part of a family instead of just numbers. Lots of opportunities to grow as we are a multinational operation with facilities in Northern California, Southern California, and Taiwan.

We are looking for a motivated and well-spoken inside sales representative to join our team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

*Inside Sales Representative Responsibilities: *

* Communicating with customers, making outbound calls to potential customers, and following up on leads.
* Understanding customers' needs and identifying sales opportunities.
* Answering potential customers' questions and sending additional information per email.
* Keeping up with product and service information and updates.
* Creating and maintaining a database of current and potential customers.
* Prepare quotes and communicate with engineering department.
* Explaining and demonstrating features of products and services.
* Staying informed about competing products and services.
* Upselling products and services.
* Researching and qualifying new leads.
* Closing sales and achieving sales targets.

*Inside Sales Representative Requirements: *

* High school diploma/GED.
* Previous experience in an outbound call center or a related sales position preferred.
* Proficiency in Microsoft Office
* Excellent communication skills, both verbal and written.
* Good organizational skills and the ability to multitask.
* Excellent phone and cold calling skills.
* Exceptional customer service skills.
* Strong listening and sales skills.
* Ability to achieve targets.
* Seeking someone who is driven, communicates well, has a good hardworking attitude.

Job Type: Full-time

Pay: From $45,000.00 per year

* 401(k)
* Health insurance
* Paid time off
* Monday to Friday

Ability to commute/relocate:
* Yorba Linda, CA 92887: Reliably commute or planning to relocate before starting work (Required)

* High school or equivalent (Required)

Work Location: One location%58047475%

Keywords: Dynaflex Technologies, Yorba Linda , Customer Service Rep, Hospitality & Tourism , Yorba Linda, California

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