Dealer Performance Manager

Company: LHH US
Location: Fountain Valley
Posted on: February 18, 2026

Job Description:

Job Description Job Description LHH is actively searching for a seasoned Dealer Performance Manager with experience working in automotive for one of our top clients! This will be a long term contract opportunity with our client with potential to convert! Preferred candidate location is Southern California, but open to remote candidates for the right fit. Job Summary The Manager, Dealer Sales & Service Agreements (DSSA) and Performance Management is responsible for overseeing contractual and performance-related activities within HGMA's Retail Dealer Network. This role ensures compliance with corporate policies, manages dealer agreement lifecycle processes, supports performance programs, and collaborates cross-functionally to maintain the integrity and effectiveness of the dealer network. Key Responsibilities Dealer Sales & Service Agreement (DSSA) Management Oversee all DSSA package activity across HGMA's Retail Dealer Network, including dealer appointments, terminations, term renewals, and changes in ownership, management, corporate structure, facility location, branding, or succession. Review regional DSSA submissions for completeness, accuracy, and adherence to HGMA policies, including dealer obligations related to facilities, working capital, performance standards, ownership structure, and dealership management. Ensure all agreement packages are executed in compliance with corporate policies and within established timelines, in collaboration with Regional teams, National Dealer Network Development (DND), and Legal. Verify proper documentation of dealership General Manager appointments and ensure ownership management addenda are accurately reflected in the DSSA. Monitor dealer compliance with facility and branding requirements, including construction timelines and provisional language outlined in DSSA agreements and addenda. Manage tracking reports and oversee the issuance and documentation of Notices of Deficiency, Default, and Termination letters, including required dealer responses. Maintain accurate records of performance updates, DNAMS transmittals, and Executive Summaries. Performance Management Manage activities generated from HGMA Performance Programs, including: Core Operational Performance Program (COPP) General Manager Performance Evaluation Program (GMPEP) High Impact ADI Program Monitor regional compliance with performance program requirements, including action plans and contact reporting processes. Review data reports, KPI dashboards, and action plans to identify performance trends and improvement opportunities. Escalate substantive performance or compliance concerns to Senior Manager, Performance Management and SGM National Market Representation as appropriate. Schedule and coordinate performance meetings; document key discussions and action items. Track and follow up on outstanding regional assignments to ensure timely completion and accountability. Collaboration & Policy Support Actively participate in monthly National DND and Regional Market Representation DSSA compliance meetings. Support Dealer Network Development initiatives and departmental activities as needed. Assist in advancing and communicating National policies, processes, and procedural guidelines related to DSSA. Participate in regional, legal, and departmental performance meetings. Qualifications & Skills Experience 5 years of experience in Contract Management and/or as a Paralegal Automotive OEM experience preferred Core Competencies Strong organizational and project management skills with the ability to manage multiple priorities and deadlines. Proven negotiation and conflict resolution skills; able to build trusted relationships and resolve issues effectively. Strong analytical skills with the ability to interpret data, identify trends, and translate findings into executive-level summaries. Case management expertise with demonstrated ability to track, follow up, and drive accountability. High level of integrity, professionalism, and sound judgment. Ability to think critically and understand the broader business impact (big picture mindset). Technical Skills Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Experience with MS Copilot a plus Pay Details: $40.00 to $50.00 per hour Search managed by: Kaitlynne Hope Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate -privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Keywords: LHH US, Yorba Linda , Dealer Performance Manager, Executive , Fountain Valley, California