Customer Service Representative - Be the Voice That Makes a Difference
Company: Bright Path CO.
Location: Santa Ana
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Customer Service Representative
– Be the Voice That Makes a Difference Full-Time| Competitive |
Work-Life Balance Built In About the Role We’re hiring Customer
Service Representatives who are great listeners, quick thinkers,
and love helping people. Whether you're experienced or just
starting out, this role offers full training, real support, and a
clear path to grow. You’ll handle inquiries, resolve problems with
empathy, and make each customer interaction a positive one. What
You'll Be Doing: Answer customer questions via phone, email, zoom
calls and/or chat Provide product or service information with a
positive, problem-solving attitude Document customer interactions
and follow up as needed Collaborate with team members to resolve
complex issues Help improve the overall customer experience by
bringing insights and feedback This position requires some sales
during client interaction What You Bring to the Table: - Clear
communication and a calm, friendly tone - Patience, empathy, and a
genuine desire to help people - Ability to work independently and
as part of a team - Basic computer skills — CRM or ticketing tools
are a plus (we’ll train you) -High school diploma or equivalent
(some college = bonus) What We Offer: -Competitive Pay -Training –
We set you up for success from day one -Remote or In-Office
Flexibility – Depending on your location -Career Growth – Move up
into leadership, or training roles -Supportive Culture – No
micromanagement, just mentorship- Modern Tools – Tech that works
with you, not against you Perks & Benefits: Medical, Dental &
Vision Insurance Mental Health Wellness Resources Retirement Plans
Employee Recognition & Rewards Program Team Events
Keywords: Bright Path CO., Yorba Linda , Customer Service Representative - Be the Voice That Makes a Difference, Customer Service & Call Center , Santa Ana, California
